No Hassle Returns & Exchanges
We are committed to your complete satisfaction. If you receive merchandise that does not meet your expectations, simply return it to us within 30 days of receipt for exchange or refund.
Send Returns To:
Red Zone, Inc.
13715 A Street
Omaha, NE 68144
Please Include the Following:
- Note explaining why the return, or what item you would like to exchange for
- Your first and last name and billing zip code
- Your confirmation number or invoice number
- Address to ship exchange to
Please Consider the Following:
- All merchandise must be returned in original, sellable condition
- Shipping fees are non-refundable
- We are not responsible for items sent to us that are lost in transit, please use UPS or certified mail.
Receive a Wrong, Broken or Damaged Item?
If damaged by UPS or through delivery please contact us: 1.855.334.1169 or productsupport@shopredzone.com
If we sent the wrong size, item or a defective product our policy is to typically have the customer send the item back to us. Once we receive here, we will reimburse the cost of shipping it back to us, as well as, send the replacement item at no cost. If there are any questions or concerns about this, please contact us.
